Only orders that are cancelled verbally at least 24 hours prior to the scheduled delivery date are eligible for a refund.  If we have attempted delivery of your order, delivery charges are not refundable.  Any non-perishable, hard good item may be returned to our shop within 10 days of receipt for an exchange or in-store credit.  If there is an issue with a perishable item such as fresh flowers or a plant, please let us know within 24 hours of receipt.

We strongly stand behind our products and services.  If you are unhappy with your purchase for any reason, please call us and we'll do our best to make it right.